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Superior-Host Customer Guide

Blocking Spam - Unwanted E-Mails:

This page will help explain how you can block more of that unwanted junk e-mail we call spam. If you are new to the internet, you will most likely not receive any, or at least only once in a while. However, if your web shite has been on line for over a year, and you promote it regularly, then you will most likely be getting quite a bit of spam.

We offer a great e-mail filtering system in the control panel. One is the Spam Assassin (I don't personally use it) and the other is the "Block and e-mail" link in your control panels mail manager list of links. Since it works great, and the spam blocker doesn't, I will explain the block and e-mail feature. It works great, and if you set your default catch all address to black hole, then you will have two steps up on spammers.

The "Block and E-Mail" feature offers several filters in one. You select the ones that work best for your situation.

If you want to block an e-mail address of a specific sender, that is simple.. once you are on the block an e-mail page, simply select add filer, then just put in the e-mail address you want blocked. All other settings are set to that already... click the add button and it is done. Now you can see it by hitting the back link on the bottom of the page.

Most of the time however, spammers use fake e-mail addresses. In such, blocking their e-mail address won't do much good. That is the great thing about this e-mail filter - you can select blocks of text from the body, parts of the header, the subject line, etc... what ever works.

I have found that if I keep getting an annoying e-mail, it usually has some of the same words in the subject, or in the main parts of the message body. You can select from the drop down lists the filtering you need.

Once you select the first filter line, then the second, you just type in, or paste in the text you want blocked. Spammers are tricky though, and will keep changing parts of their messages, or using spaces or * in between letters to try getting around filters. As you get them, you can come here and block them from the next time.

I have found that setting up filters in the following way seem to do the best job, and have cut my spam down by about 90% , and that is saying something since I have had the same e-mail addresses for the last 7+ years. Let me explain the way that works best for me;

I get a spam e-mail, and I go into my block an e-mail page, and select add filter at the bottom of the page. Then, I almost always try to pull text from the body of the message, so I select body from the first filter menu. Then, I have found that for the second filter menu, that if I use the contains filter instead of matches, or equals, then it has better results. Then, I simply put in the word, or sentence for it to look for.

After that, I never get an e-mail containing that again.

This method works great. The Spam Assassin seems to just mark e-mail as spam, and sends it through anyways. So, I don't use it. If you want to use spam assassin, then you simply click the link from the mail menu, and then click enable. That turns it on for your account.

The block and e-mail, and spam assassin both filter e-mails for all mail accounts at your domain. You do not have to use the filter system for each e-mail account, and with that in mind,, if you block so if you block something you don't like, nobody else at your domain will receive it either.



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